The expansion of the Internet during the 1990s brought about a new class of centralized computing, called application service providers (ASP). Such services included offering computing power and database storage to banks and other large organizations from their worldwide data centers. Starting in that decade, IBM and other mainframe computer providers conducted a service bureau business, often referred to as time-sharing or utility computing. 5.4 Collaborative (and "social") functionalityĬentralized hosting of business applications dates back to the 1960s.
#Web based customer management software software#
SaaS has been incorporated into the strategy of nearly all enterprise software companies. You can be responsible for managing customer access, account creation, resource provisioning, and account management in your software. įor example, with software as a service (SaaS) products, you can deploy software hosted on AWS infrastructure and grant buyers access to the software in your AWS environment. SaaS became a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), management information systems (MIS), enterprise resource planning (ERP), invoicing, field service management, human resource management (HRM), talent acquisition, learning management systems, content management (CM), geographic information systems (GIS), and service desk management. SaaS apps are typically accessed by users using a thin client, e.g. SaaS is considered to be part of cloud computing, along with infrastructure as a service (IaaS), platform as a service (PaaS), desktop as a service (DaaS), managed software as a service (MSaaS), mobile backend as a service (MBaaS), data center as a service (DCaaS), integration platform as a service (iPaaS), and information technology management as a service (ITMaaS).
SaaS is also known as "on-demand software" and Web-based/Web-hosted software. Software as a service ( SaaS / s æ s/ ) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. ( Learn how and when to remove this template message) ( November 2020) ( Learn how and when to remove this template message) Unreliable citations may be challenged or deleted. Please help this article by looking for better, more reliable sources.
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